Video: Tips for the smart traveller: Ground Transport

Tips for the smart traveller: Ground Transport

Tips for the smart traveller – ground transport When you travel, there are lots of ground transport options ranging from public to private transport such as cars, buses, trains, motorcycles and even bicycles. Typically, you will spend more time on ground transport than you will flying. It is essential to get from point to point.…

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Video: Tips for the smart traveller: Flying

Tips for the smart traveller: Flying

Tips for the smart traveller – Flying Flying can be demanding and tiring either one trip or multiple trips especially across time zones Ensure you drink plenty of water, yes, water Get up and exercise or stretch frequently Set your watch to the time zone you are travelling to when you get on board Sleep…

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Video: Tips for the smart traveller: Airports

Tips for the smart traveller: Airports

Tips for the smart traveller – Airports Airports are busy, commercial and transport service hubs This means that everyone is either heading somewhere or returning from somewhere. All the while someone is trying to sell you something usually at an inflated price. This includes duty free. This busy and disconnected environment also attracts crime. Crimes…

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It’s not crisis management anymore….its war!

its not crisis management now...it's war!

The practice and art of crisis management has been around for some time, with much of it originating in the media and marketing space around handling image, brand, communications and overall perception with regards to a business and how it is engaged or managing a specific event. Over time, the preparedness and practices have expanded…

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Video: Travel Warnings Advice – Government Alerts

Travel Warnings Advice - Government Alerts

Advice on travel warnings – government alerts Government travel alerts are aimed at the least experienced travellers …like families, backpackers and first-time travellers. They are often more an “obligation” rather than actionable advice. Just because an alert has been published, doesn’t mean all travel MUST stop You often will be told the entire country is…

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Video: Travel Warnings Advice – Government Warnings

Travel Warnings Advice - Government Warnings

Advice on travel warnings – government warnings You’ve probably seen or heard of government travel alerts/warnings. If you have seen a few, they all seem to be the same. Very broad advice, often about a whole country or region with little information on exactly what to do with this information or if it even affects…

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Video: Government Travel Warnings and alerts – the basics

Government Travel Warnings and alerts - the basics

Government Travel Warnings and alerts – the basics Every so often the government gets information or makes an assessment it feels will affect a lot of travellers or a popular location for its travelling citizens. They don’t want to tell you how they know or what they know so they release a government travel warning…

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Video: Safe Travels – Before You Go Tips

Safe Travels - Before You Go Tips

Tips on how to stay safe, before you travel Have electronic copies of all your travel documents Make sure you have a cloud based account to access documents Set up a temporary email account for use in public areas while travelling Take a photo of what you have packed inside your suitcase Take a photo…

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Video: Safe Travels – Shopping tips

Safe Travels - Shopping tips

Tips on how to stay when shopping Arrive and depart from publicly visible entrances Beware of distractions and attempts to steal your belongings Carry money and credit cards on the front of your body Put your purchases into one bag, not multiple bags Keep your credit cards protected from skimmers and electronic theft Check your…

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Video: Safe Travels – Road Safety Tips

Safe Travels - Road Safety Tips

Tips on how to stay safe on the roads Don’t drive if your travel insurance excludes it Record the numberplate or details of each vehicle Only travel in vehicles with seat belts Keep trips under 2 hours or break frequently Sit in the back seat Ride in cars or buses, not on motorbikes or tricycles…

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Video: Safe Travels – Airport Tips

Safe Travels - Airport Tips

Tips on how to stay safe at the airport Ensure all your bags are lockable Keep your bag or bags in sight at all times Don’t place your wallet or passport in outside pockets of your carry on bag Don’t share your boarding pass on social media Keep your passport on your person at all…

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Video: Safe Travels – Hotel Tips

Safe Travels: Hotel Tips

Tips on how to stay safe at your hotel Don’t tell anyone where you are staying ….unless absolutely necessary Spend as little time as possible in the reception area of the hotel Not everyone in the hotel is a guest or employee….stay alert Only open your room door when no one else is nearby Always…

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Buying Security Services: The Global Stage

It is still with some amusement and confusion that international businesses adopt a set standard of security and safety procedures in their home country then seek a lower standard in a less developed market based on some notion of cost savings or lower cost markets. Make threat based decisions and investments. Donʼt expect the same…

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Terrorism: Why economic sabotage is a greater threat, even after minor attacks

terrorism-economic-sabotage

Increasingly, it is the post-incident damage and economic loss that has a far greater impact upon a local populace and associated country, regardless of the size/scale of the incident, long after the reporters have left the scene. The Loss of Economic And Tourism Earnings In the wake of a terror related attack, physical violence and…

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How to convert plans and procedures to video and elearning

Get rid of written content that no one reads or takes too long to reference and understand. Convert your message to a more dynamic and relevant format such as video or online eLearning, without spending a fortune. Read on if you want to update your plans and procedures or better communicate your message with suppliers,…

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Buying Security Services: Governments

We all know that no two governments are alike and that federal and local governments are continuously at loggerheads with conflicting rules and agendas. When it comes to security there are plenty of well meaning and meddling actors. Governments may be part of the problem or contributing to your solution. Ensure you security provider is…

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Buying Security Services: Languages and Communications

When using consultants and contractors in environments where English/base language (lingua franca) is not common, prioritize users based on language capability first. Speaking a language (well) is a sign of time spent in the required environment and a better understanding of the culture and community. If you canʼt find a provider with the required language…

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Buying Security Services: Do I Choose Local Or International Providers?

All previously mentioned issues and concerns apply when discussing the purchase/procurement of security services, in conjunction with market forces. You sometimes find stellar local service providers that are far superior to that of international offerings or those that do not understand the local circumstances. Conversely, you also find a lot of local security service providers…

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Buying Security Services: The Difference Between Consultants and Security Companies

Security companies have overheads, fixed offices, insurance, regulatory compliance, higher operating costs, variable products, possible sales and marketing personnel, online presence, turnover of staff and numerous clients. Consultants have less overheads, some insurance, no fixed office, less online presence, smaller product range, self-management and sales activities, no turn over and less clients. Quality and outcomes…

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Can You Buy Or Outsource Travel Safety?

Can You Buy Or Outsource Travel Safety?

There is an ever-increasing interest, demand and requirement to provide adequate travel safety measures to business travellers. The steady growth in interest is in part fuelled by more specific legal requirements that have evolved to include mobile work environments to be just as safe as that of traditional physical workspaces. Additional focus is also the…

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Buying Security Services: The Difference Between Consultants and Contractors

Contractors deliver a set schedule of tasks for a set fee. Consultants add value depended on the value of the outcome/s or business contribution. Most security companies, consultants and buyers donʼt know the difference. Contractors charge on an hourly or daily basis. It is in their best interest to convince you that the task needs…

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Buying Security Services: Proposals and Tenders

Despite popular belief or internal confidence, most procurement departments and systems do not understand how to purchase security products and services affectively. Ownerʼs estimates or internal cost modelling for external security services are also typically flawed and encourage under pricing and cutting corners. It doesnʼt matter how long you have been doing it this way,…

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Buying Security Services: Management Within The Security Company

Security is a “boys club” for the most part. Pedigree, alumni, friendship, patronage, connections, you name it; are rife throughout the industry. Senior managers and executives may only be there because of a rank or title they had in a previous government sector role. Some may have worked hard and deserve the role but it…

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Buying Security Services: Security Professionals

Sadly, many are not very good business people. It doesnʼt make them bad at their skill or profession just perhaps not very good at managing and running a business. Allow for the fact that many security professionals have really badly constructed CVs but may actually have the best skills and services available for your needs.…

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Buying Security Services: After Sales Service and Support

It does exist. Just not universally with all security companies, consultants and providers. Again, after sales action is different from delivery and end product. As it is seen as an unnecessary cost or overhead, little focus, concern or investment is spent here. Ask around before buying. Make sure you are not a victim of bait…

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Buying Security Services: Sales People

The sales people at security companies (if they even have any) are often far removed from the delivery. They may also have little influence in quality control and customer service. Be mindful that the person selling the service is not a true reflection of what you are actually going to get in the final product…

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Buying Security Services: Advertising

Many security companies, consultants and service providers are poor advertisers and marketers. Some believe their service and brand to be too “elite” or exclusive to need or partake in advertising. This means some companies and providers are harder to find. It does not however mean they are the “best”. Local security companies may lack the…

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Buying Security Services: What is “Security”?

Security means many things to many people. To further complicate the search for the ideal security service, company or consultant; security has many categories, sub categories and niches, as do many other professional services sectors such as medicine, law, finance, etc A single search for “security” is likely to yield many unrelated results for your…

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7 ways you are vulnerable to pickpockets – and how to prevent them [Video]

7 ways you are vulnerable to pickpockets - and how to prevent them

7 ways you are vulnerable to pickpockets – and how to prevent them

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Security Consulting: The 3 main service/value categories and why most consultants fail to sell

Security consultants and buyers routinely fail to understand the product or service in which they are consuming or selling, which results in disappointment and wastage on both sides of the equation. Consultants need to understand what it is that they are selling/offering and buyers need to identify or comprehend these variations and resulting value differences.…

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Zero Harm, Loss Prevention, Business As Usual and Other Flawed Corporate Statements

There has been a growing trend in recent years for companies, industries and certain disciplines to come up with catch phrases, mission statements or publicly communicate their priorities. This has spawned such statements, phrases and objectives such as zero harm, loss prevention, business as usual and other similar or related terms. These statements are flawed…

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Security Consulting: Partnering, Collaboration and Profit Sharing

Security consulting is and should remain a team sport. The issue is that security professionals and providers are often inexperienced or unskilled in effective partnering, collaboration and of course, profit sharing…this includes larger consulting firms. Of all the industries and consulting sectors I have experienced and supported, I consider the security industry as poor at…

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Security Consulting: Innovation and Evolution

Security Consulting. Innovation and Evolution.Tony Ridley

At times, it either seems there is nothing new left to do in the “security” industry or everyone is doing pretty much the same thing. Even worse, prospective clients seem to continuously talk about their desire for innovation and new solutions to only then tender for exactly the same services or product they were using…

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Security Consulting: Specialist or Generalist?

The question for nearly all security consultants is do they become an industry or discipline specialists or more of a generalist? There are certain practicalities that will influence this outcome such as client acquisition time, cashflow, marketing and project size/volume. Additionally, competitive market action such as “can they find what you are offering elsewhere”? However,…

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Security Consulting: Determining value, fees and pricing

Determining the cost of your solution or a price for your time is an extremely difficult and challenging exercise for the majority of security consultants. They are likely to use a set schedule of fees, day rates and consumables, much like you would experience with accountants, lawyers and other professional services. Alternatively, they ‘have a…

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Security Consulting- From in-house management to paid consultant

At some point, nearly every in-house security specialist/professional or government/military/police member considers entering into the perceived ‘glamour’ of becoming a paid security consultant. The perception often originates from limited research, overstated stories from friends, rags to riches stories spread around the networks or direct relationships/management of external vendors and the thoughts of “I could do…

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Security and Risk Management: Internal and External Dangers

Whilst most applicable for developing and emerging markets, this reality remains true for even the most developed market and that is that some point, good and effective security and risk managers will be disliked and even targeted by elements internal and external to their organisation. This is due to the reality that by your very…

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Security and Risk Management: From subject matter expert to business leader

Security and risk management is like many other professions such as legal, finance, engineering, construction, medical, etc, whereby you start out as a subject matter expert, practicing your craft but at some point you have to reduce your role of subject matter expert in lieu of that of a business leader, ensuring the business runs…

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Security and Risk Management: Regional & Global Leadership

Growing and existing businesses need capable and effective regional and international leadership. Security and risk management is no exception. Regional security and risk management is less about the heights of subject matter expertise or ensuring standardisation across various business entities but more about being able to mentor and develop local business and security management, vendor…

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Security and Risk Management: How to profit from ‘good’ security and risk management

Regardless of your industry, product, market or ‘niche’, good businesses can actually make money from their security and risk management investment. This ‘hidden revenue channel’ can be the result of expanding your revenue at rates and in ways not previously considered or by saving significant working capital through creation and management of profit supporting systems.…

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