Buying Security Services: Management Within The Security Company

Security is a “boys club” for the most part. Pedigree, alumni, friendship, patronage, connections, you name it; are rife throughout the industry. Senior managers and executives may only be there because of a rank or title they had in a previous government sector role. Some may have worked hard and deserve the role but it…

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Buying Security Services: Security Professionals

Sadly, many are not very good business people. It doesnʼt make them bad at their skill or profession just perhaps not very good at managing and running a business. Allow for the fact that many security professionals have really badly constructed CVs but may actually have the best skills and services available for your needs.…

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Buying Security Services: After Sales Service and Support

It does exist. Just not universally with all security companies, consultants and providers. Again, after sales action is different from delivery and end product. As it is seen as an unnecessary cost or overhead, little focus, concern or investment is spent here. Ask around before buying. Make sure you are not a victim of bait…

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Buying Security Services: Sales People

The sales people at security companies (if they even have any) are often far removed from the delivery. They may also have little influence in quality control and customer service. Be mindful that the person selling the service is not a true reflection of what you are actually going to get in the final product…

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Buying Security Services: Advertising

Many security companies, consultants and service providers are poor advertisers and marketers. Some believe their service and brand to be too “elite” or exclusive to need or partake in advertising. This means some companies and providers are harder to find. It does not however mean they are the “best”. Local security companies may lack the…

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Buying Security Services: What is “Security”?

Security means many things to many people. To further complicate the search for the ideal security service, company or consultant; security has many categories, sub categories and niches, as do many other professional services sectors such as medicine, law, finance, etc A single search for “security” is likely to yield many unrelated results for your…

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7 ways you are vulnerable to pickpockets – and how to prevent them [Video]

7 ways you are vulnerable to pickpockets - and how to prevent them

7 ways you are vulnerable to pickpockets – and how to prevent them

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Security Consulting: The 3 main service/value categories and why most consultants fail to sell

Security consultants and buyers routinely fail to understand the product or service in which they are consuming or selling, which results in disappointment and wastage on both sides of the equation. Consultants need to understand what it is that they are selling/offering and buyers need to identify or comprehend these variations and resulting value differences.…

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Zero Harm, Loss Prevention, Business As Usual and Other Flawed Corporate Statements

There has been a growing trend in recent years for companies, industries and certain disciplines to come up with catch phrases, mission statements or publicly communicate their priorities. This has spawned such statements, phrases and objectives such as zero harm, loss prevention, business as usual and other similar or related terms. These statements are flawed…

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Security Consulting: Partnering, Collaboration and Profit Sharing

Security consulting is and should remain a team sport. The issue is that security professionals and providers are often inexperienced or unskilled in effective partnering, collaboration and of course, profit sharing…this includes larger consulting firms. Of all the industries and consulting sectors I have experienced and supported, I consider the security industry as poor at…

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Security Consulting: Innovation and Evolution

Security Consulting. Innovation and Evolution.Tony Ridley

At times, it either seems there is nothing new left to do in the “security” industry or everyone is doing pretty much the same thing. Even worse, prospective clients seem to continuously talk about their desire for innovation and new solutions to only then tender for exactly the same services or product they were using…

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Security Consulting: Specialist or Generalist?

The question for nearly all security consultants is do they become an industry or discipline specialists or more of a generalist? There are certain practicalities that will influence this outcome such as client acquisition time, cashflow, marketing and project size/volume. Additionally, competitive market action such as “can they find what you are offering elsewhere”? However,…

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Security Consulting: Determining value, fees and pricing

Determining the cost of your solution or a price for your time is an extremely difficult and challenging exercise for the majority of security consultants. They are likely to use a set schedule of fees, day rates and consumables, much like you would experience with accountants, lawyers and other professional services. Alternatively, they ‘have a…

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Security Consulting- From in-house management to paid consultant

At some point, nearly every in-house security specialist/professional or government/military/police member considers entering into the perceived ‘glamour’ of becoming a paid security consultant. The perception often originates from limited research, overstated stories from friends, rags to riches stories spread around the networks or direct relationships/management of external vendors and the thoughts of “I could do…

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Security and Risk Management: Internal and External Dangers

Whilst most applicable for developing and emerging markets, this reality remains true for even the most developed market and that is that some point, good and effective security and risk managers will be disliked and even targeted by elements internal and external to their organisation. This is due to the reality that by your very…

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Security and Risk Management: From subject matter expert to business leader

Security and risk management is like many other professions such as legal, finance, engineering, construction, medical, etc, whereby you start out as a subject matter expert, practicing your craft but at some point you have to reduce your role of subject matter expert in lieu of that of a business leader, ensuring the business runs…

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Security and Risk Management: Regional & Global Leadership

Growing and existing businesses need capable and effective regional and international leadership. Security and risk management is no exception. Regional security and risk management is less about the heights of subject matter expertise or ensuring standardisation across various business entities but more about being able to mentor and develop local business and security management, vendor…

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Security and Risk Management: How to profit from ‘good’ security and risk management

Regardless of your industry, product, market or ‘niche’, good businesses can actually make money from their security and risk management investment. This ‘hidden revenue channel’ can be the result of expanding your revenue at rates and in ways not previously considered or by saving significant working capital through creation and management of profit supporting systems.…

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Security and Risk Management: Remote Sites

With remote and isolated sites, comes with it a specialised security and risk management expertise, more akin to being the mayor of a town/city than that of a functional business leader. There are a lot of elements and factors you need to be aware of, engage in and influencing when it comes to remote sites.…

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Security and Risk Management: Emerging Markets

Effective security and risk management/individuals can add significant value to a business in emerging markets. Regrettably, the majority of executives and managers have only experienced “security purists”, that limit their expertise and support to the business in forms more associated with “guns, guards and gates”. The result is the general assumption that security/risk management is…

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Terrorism and Organised Crime: The difference between good guys and bad guys

terrorism. good guys

People engaged in terrorist activities and organised crime share many commonalities and traits, as do the “good guys” that pursue them. All these character types have serious ramifications for governments and businesses. Here are some of the key considerations and differences. “Good guys” are factory produced. That is, they come from a public schooling system,…

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Your Passport Is Key To Travel Safety [Video]

your passport is key to travel safety

Your Passport Is Key To Travel Safety Your passport is unique to YOU. Your passport has references and identifiers unique to YOU.  Your flight booking is unique to YOU.  Your flight booking has references and codes unique to YOU.  Your frequent flyer profile is unique to YOU.  Your frequent filer miles are based on specific destinations and…

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Terrorism: The more “safe” a location is considered, the more“attractive” it is

“Real terrorism” impacts peoples daily lives, it affects their social freedoms, their families and makes communities fearful of even the most routine of activities. This may include sporting events, going to school, shopping, enjoying the outdoors with families, transport nodes or social celebrations. All of these circumstances can be found in abundance in developed countries,…

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What is the difference between a smart traveller and an intelligent traveller? [Video]

What is the difference between a smart traveller and an intelligent traveller

Smart Travellers understand there are hazards and risks associated with travel and sign up for government advisories, conduct Google searches and chat on social forums about their trip. Relying on generic, “one size fits all” advice and analysis. Often relating to the entire country, not just the city or town to where they are travelling.They are…

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Terrorism: Complex Attacks, Lone Wolf and inaccurate labels

Who hasn’t heard the expressions “complex attack”, “lone wolf” and other dramatic labels that have become all but routine, immediately following a significant attack resulting in multiple fatalities? The media and individuals associated with these terms have created these terms in the absence of really understanding the situation or having relevant experience/background. Let’s start with…

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Terrorism: Mass Murderers Versus Terrorists

Not all terrorist attacks result in significant loss of life and not all mass murder events are terrorist attacks. Throughout 2016 we have seen a number of individuals, without extensive connection or training by identified terrorist groups, commit violent and physical attacks on defenceless civilians, often resulting in significant loss of life. These acts of…

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Terrorism: Successful Amateur Attacks And Hype

Terrorism: Successful Amateur Attacks And Hype

The world has certainly experienced a lot of tragic events and mass murder incidents in 2016, especially in locations previously considered “safe”. One of the dominating factors related to these events is the fact that many deadly attacks have been conducted by relative amateurs, challenging most people’s definition of terrorism. You don’t need to be…

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The “Low Risk” Lie….And Demonstrable Negligence [Video]

Low risk lie.Travel safety management.Travel safety deparment

Did you know most “low risk” claims are a lie? Risk and risk assessments are made up of 2 essential parts First, there is the identification of hazards or threats … as in what might injure you or cause accidents Secondly, there is an evaluation of controls, precautions or preparations  specifically relevant to the identified hazards. …that…

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Why the travel industry has risk management so very wrong [Video]

http://travelsafetydepartment.com/ Why does the travel industry have risk management so very WRONG? Travel industry groups, publications and other travel media sources continue to comment on risk management… communicating the WRONG message and endangering travellers and clients in the process. You hear words like… “maturity”, duty of care policies, travel risk and travel security…. when these are…

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Asia Pacific Tourism Safety & Security Issues [Video]

Play.Tourism Safety security issue.Travel safety department.Intelligent Travel

Over 2 hours of pure content! Asia Pacific’s Tourism Travel Industry, both inbound and outbound, continues to grow exponentially. The Travel Safety Department and Intelligent Travel present a series of video’s that will examine the major tourist security issues in Asia Pacific. We will do a detailed look at demographics, desires, resources and variations between…

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Is it safe to travel? [Video] Ask the right people!

Is it safe to travel.travel safety management.Intelligent Travel

Is it safe to travel? It’s the question every organisation should ask themselves  When sending staff on a trip Is it safe to travel? It’s the question Intelligent Travel Answers on a daily basis In fact we answer that question up to 6,000 times a month  For our clients sending staff on trips All around the…

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The Travel Safety Department: Travel Safety Management Support Services [Video]

Travel Safety Department.Logo

Do you manage travellers? Then you know that that there are numerous travel elements that need to be purchased, managed and implemented each and every time one of your customers or people travel. Not to mention coordinating all the stages of the journey such as ground transport, flights, accommodation and expense reporting. Did you also…

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Business Travel Safety Management: Travel Management Companies [Video Interview]

business travel safety management.travel management companies

Are you a travel management company? Want to learn how you can add travel safety management services to your business, without the cost of creation or management? This outsourced travel safety management and support service will be available shortly to corporate clients via our Travel Safety Department. Is it safe to travel? Intelligent Travel support…

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Business Travel Safety Management: Travel Insurance and Assistance [Video Interview]

Business Travel Safety Management: Travel Insurance and Assistance [Video Interview]

Travellers, managers and TMC’s often confuse travel safety management with travel insurance and assistance. We explain the difference between the various services and how they “fit” together. They are NOT the same. Generic “one-size-fits-all” travel assessments are NOT valid travel safety measures. Intelligent Travel conducts individual, location and activity specific travel safety evaluations for each…

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Business Travel Safety Management: Compliance [Video]

Business Travel Safety Management: Compliance [Video]

Does your business understand and invest in travel safety? Find out one of the biggest mistakes made by companies when implementing and managing the safety of business travellers in this interview video with Intelligent Travel’s CEO and founder. Conformity is following your own established rules…compliance is adherence to international standards, professional guidelines, safety laws and legal…

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Business Travel Management: Cost Savings Advice #2 [Video]

Do know what one of the biggest business travel management mistakes is? Annual subscriptions or memberships….for services you don’t use and large micro business loans to vendors.  “If you can consume most other travel services on an as needed basis [hotels, taxis, meals, etc] why would you make a lump sum, advance payment for any…

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Travel Risk Management- Shams and Scams [Video]

Travel Risk Management – Shams and Scams Have you noticed something lately? There has been an explosion of “travel safety” and “travel risk management” experts! While some of them have had good, general ideas or advice at times, most have just jumped on the apparent popularity of the subject and claimed expert status almost overnight.…

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Country Aviation Ratings Celebrates 2 Years

In Mar 2013 Intelligent Travel identified a key travel safety management factor was missing from their unique, personalised travel safety ratings. Aviation/air travel safety. So it created the first, country safety aviation rating. The only universal risk metric for evaluating air travel safety to/from any country. Is it safe to travel? Copy Cats “It goes…

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Top 5 business travel threats for 2016

Top 5 business travel threats for 2016 Each year our team of researchers and travel safety analysts review the major threats affecting the majority of business travellers, not a couple of issues or locations that affect a relative few. These top 5 threats will have a direct impact to individual and group business travel and…

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The Business Travel Purchase That Gets You Fired And People Hurt

Many businesses use a procurement or purchasing process for the identification and selection of business travel or management products and services. Especially if the products or services account for significant outlay or require long term agreements before being accessible to business travellers. The problem is that the purchase of travel risk management products and services…

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